This product qualifies for:
Every pet should have a favourite toy, and with this soft long neck squeaky toy, you can spend quality time with them, playing all manner of games, helping you to create a strong bond together, and keeping your pet fit and healthy. Once your pet tires of playing, they can take their new friend to cuddle, when they want to catch some much needed rest. The squeaker will keep your pooch interested for hours. Perfect for cuddling and interactive games such as fetch and retrieve. Ideal for dogs who love to carry and cuddle soft toys. 4 Different Characters to collect - Duck, Pheasant, Fox and Rabbit. Average approx. size: 65cm(L) x 5cm(W) x 5cm(D) per character. Guidelines and Warnings:This soft long neck plush toy is not indestructible; pets should be supervised at all times during play.It is recommended to regularly check this soft long neck plush toy for damage.Do not use if you notice any damage or loose parts.This soft long neck plush toy is exclusively designed for domestic animals and is unsuitable for children of all ages.Novelty product - please surface clean only (not suitable for machine washing).
PLEASE NOTE: As these are supplied to us in mixed design packs we cannot guarantee a specific design. However if you would like a specific design please contact us for stock information.
To place an order you will be asked to provide a valid email address so that we can send a confirmation email as soon as your order has been dispatched. This helps you to know when your delivery will be made. The cost of delivery ranges from £3.49 depending on the size, weight & volume of your order.
For items exempt from the free delivery offer; the price for delivery is a fixed rate for each item and is charged per item in your basket up to a maximum of £34.99 for Zone 1 delivery.
|Local Delivery is £2.99 to the following postcodes
*higher weight items may incur a higher delivery charge
|Zone 1||Zone 2||Zone 3|
|UK Mainland||Northern Highlands (AB 36-38, AB 55-56, FK 17-21, IV 1-39, IV 52-54, IV 63, KW 1-14, PA 21-40, PH 19-26, PH 30-41, PH 49-50)||Northern Ireland, Isle of Man, Shetland Islands, Scilly Isles (BT, HS 1-9, IM, IV 40-51, IV 55-56, KA 27-28, KW 15-17, PA 20, PA 41-49, PA 60-78, PH 42-44, TR 21-25, ZE 1-3, ZZ 75)|
|Up to 4 kilos per consignment||4 kilos to 30 kilos
add 40p per kg above 30kg
|Up to 20 kilos per consignment||Over 20 kilos - add per kilo||Up to 20 kilos per consignment||Over 20 kilos - add per kilo|
Wherever possible we will ensure that you are completely satisfied with the item purchased and in the case of faulty or unsatisfactory goods, will repair, replace, or offer a refund as quickly and efficiently as possible. Some items will be subject to a manufacturer's warranty and the terms of such warranty will apply to the sale. Please be aware that in some circumstances the manufacturer's warranty will mean that we are required to return the item to the manufacturer for repair.
Returns, Cancellations and Refunds:
(a) Distance Selling Regulations
All sales via our website are subject to the Consumer Protection (Distance Selling) Regulations 2000 ("the Distance Selling Regulations"). In accordance with the Distance Selling Regulations you have a right to cancel your order (subject to the exceptions listed below) at any time up to seven days from the date of delivery to you, and to receive a full refund, including the costs of delivery. Your notice of cancellation must be in writing and sent to firstname.lastname@example.org
It is your responsibility to ensure that, prior to returning an item to us, you have taken all reasonable care of it, including in transit when returning the item(s).
Where a refund is requested, we will refund in full your payment to us, including delivery costs in the case of faulty goods or items delivered which do not match the item ordered, the refund will include the costs of return relating to the delivery of the item(s) returned. Please note that in the event that more than one item is delivered you will be entitled to a refund of the delivery costs relating to the returned item(s) only.
Any refund, in accordance with the Distance Selling Act, will be made within a maximum of 30 days from receiving your cancellation in writing
(b) Exceptions to your right to cancel
Unfortunately we cannot accept the return of items which are:-
Made to your specification or personalised in any way
Audio or visual recordings or computer software if the item has been unsealed.
Our Returns Policy
In addition to the terms set out above you may, by writing to email@example.com request:-
(a) delivery of a missing item
(b) replacement or repair of a faulty or damaged item
(c) cancellation of an order and refund
You must contact us as soon as possible, and in any event no later than 21 days from the date of our email confirming dispatch of the item. Items returned after seven days from the date of delivery must be unused and in the original packaging.
All items must be returned to us at your own cost. For most items a DPD Shop Return can be arranged for a charge which would be removed from the refund total. In the case of heavy and/or bulky items, or in certain other circumstances, we can, by prior appointment collect the item(s). Please contact us on 01904 629429 or email firstname.lastname@example.org to arrange collection. A charge will be made for collection. We advise that all items are returned in the original packaging and that you obtain a receipt for postage.
When an item is returned to us we will assess it for damage to the item and/or packaging. If we find that the item is damaged or unsuitable for resale we reserve the right to take steps to recover costs of any damage caused.